
L’obiettivo è fornire strumenti e tecniche per affrontare eventuali emergenze conflittuali con l’utente che si ha di fronte e creare un contesto idoneo al dialogo e alla mediazione Risolvere o diminuire l’intensità della tensione e dei comportamenti aggressivi dell’utente che si ha di fronte attraverso tecniche di appropriata interazione e comunicazione.
Sono questi gli obiettivi dei corsi per prevenire e ridurre le aggressioni al personale e organizzati dall’area dipartimentale Sicurezza sui luoghi di lavoro e salute dei lavoratori. Il ciclo formativo partirà il 27 febbraio e coinvolgerà il personale dell’Asl Toscana sud est, in particolare delle aree e dei contesti lavorativi statisticamente più a rischio come pronto soccorso, emergenza territoriale, salute mentale, servizi per la dipendenza, aree di degenza, servizi di assistenza sociale e assistenza domiciliare. I corsi partiranno a Grosseto nelle date 27 e 28 febbraio e 12, 13, 27 e 28 marzo presso l’auditorium del Misericordia per poi fare tappa al Centro Direzionale di Siena (3, 4, 10 e 11 aprile, 8 e 9 maggio) e all’ospedale San Donato di Arezzo (29 e 30 maggio, 12 e 13 giugno, 18 e 19 settembre). Durante le giornate formative verranno fornite specifiche tecniche per permettere al personale sanitario di affrontare un’emergenza conflittuale. Lo scopo è creare un contesto idoneo al dialogo e alla risoluzione attraverso la de-escalation, una tecnica per diminuire l’intensità della tensione e dell’aggressività. «Questi corsi formativi – sottolinea il direttore dell’area dipartimentale Sicurezza sui luoghi di lavoro e salute dei lavoratori, Riccardo Bassi – sono la risposta al bisogno di implementare le soft-skills del personale dei reparti a maggior rischio, facilitando, così, le capacità di gestire l’aggressività dell’utenza e acquisire tecniche di consapevolezza situazionale per ridurre l’incidenza di questi eventi e i rischi di infortunio sul lavoro».
Great post. I am experiencing some of these issues as well..
Hi there, I wish for to subscribe for this blog to take most up-to-date updates, therefore where can i do it please help out.
I’ve been exploring for a bit for any high-quality articles or blog
posts on this kind of area . Exploring in Yahoo I eventually stumbled upon this web site.
Reading this info So i am satisfied to convey that
I’ve a very excellent uncanny feeling I came upon just what I
needed. I such a lot unquestionably will make sure to don?t put out of
your mind this website and give it a look regularly.
Wow that was strange. I just wrote an really long comment but after I clicked submit my comment didn’t show up.
Grrrr… well I’m not writing all that over again. Anyways, just wanted to
say superb blog!
I get pleasure from, result in I found just what I
was taking a look for. You have ended my four day long
hunt! God Bless you man. Have a nice day. Bye
Hi to all, how is everything, I think every one is getting more from this website,
and your views are nice for new users.
Fantastic beat ! I would like to apprentice whilst
you amend your site, how could i subscribe for a blog website?
The account aided me a appropriate deal. I have been a little bit
acquainted of this your broadcast provided shiny clear concept
Pretty! This has been an incredibly wonderful article.
Many thanks for providing this info.
northwest pharmacy canada
https://expresscanadapharm.com/# onlinepharmaciescanada com
maple leaf pharmacy in canada
At this moment I am ready to do my breakfast, once
having my breakfast coming yet again to read further news.
I really like your blog.. very nice colors & theme.
Did you design this website yourself or did you hire someone to do it for you?
Plz reply as I’m looking to create my own blog
and would like to know where u got this from. kudos
Quality articles or reviews is the important to invite the people
to pay a quick visit the website, that’s what this web site is providing.
Your style is unique compared to other folks I’ve read stuff from.
Thanks for posting when you have the opportunity, Guess I’ll
just book mark this blog.
Hello there! Do you know if they make any plugins to assist with Search Engine Optimization? I’m trying to get my blog to
rank for some targeted keywords but I’m not seeing very good gains.
If you know of any please share. Kudos!
Thank you for sharing your thoughts. I truly appreciate your efforts
and I will be waiting for your further post thanks once again.
Hello There. I discovered your weblog the use of msn. This is a really well written article.
I will make sure to bookmark it and come back to learn extra of your helpful info.
Thank you for the post. I will definitely return.
Good day! I know this is kinda off topic but I was wondering if you
knew where I could find a captcha plugin for my comment form?
I’m using the same blog platform as yours
and I’m having trouble finding one? Thanks a lot!
Achetez vos kamagra medicaments: kamagra gel – kamagra en ligne
Acheter Viagra Cialis sans ordonnance: Cialis sans ordonnance 24h – cialis sans ordonnance tadalmed.shop
pharmacie en ligne fiable: Meilleure pharmacie en ligne – pharmacie en ligne fiable pharmafst.com
https://tadalmed.com/# Acheter Viagra Cialis sans ordonnance
Tadalafil 20 mg prix sans ordonnance [url=https://tadalmed.com/#]Tadalafil achat en ligne[/url] Tadalafil achat en ligne tadalmed.com
acheter kamagra site fiable: kamagra gel – Kamagra pharmacie en ligne
Tadalafil sans ordonnance en ligne: Tadalafil 20 mg prix sans ordonnance – Tadalafil sans ordonnance en ligne tadalmed.shop
http://kamagraprix.com/# Achetez vos kamagra medicaments
kamagra pas cher: Kamagra pharmacie en ligne – kamagra 100mg prix
acheter kamagra site fiable [url=https://kamagraprix.shop/#]Kamagra Oral Jelly pas cher[/url] achat kamagra
achat kamagra: kamagra livraison 24h – kamagra oral jelly
pharmacie en ligne fiable: pharmacie en ligne sans ordonnance – Pharmacie en ligne livraison Europe pharmafst.com
https://tadalmed.com/# Acheter Cialis 20 mg pas cher
acheter kamagra site fiable: Kamagra Oral Jelly pas cher – acheter kamagra site fiable
kamagra pas cher: kamagra livraison 24h – kamagra livraison 24h
Pharmacie sans ordonnance: Livraison rapide – pharmacie en ligne sans ordonnance pharmafst.com
https://kamagraprix.com/# Acheter Kamagra site fiable
kamagra en ligne: kamagra en ligne – kamagra 100mg prix
pharmacie en ligne pas cher [url=https://pharmafst.com/#]Pharmacie en ligne France[/url] pharmacie en ligne france livraison internationale pharmafst.shop
http://pharmafst.com/# Pharmacie sans ordonnance
Pharmacie Internationale en ligne: Medicaments en ligne livres en 24h – vente de mГ©dicament en ligne pharmafst.com
acheter kamagra site fiable [url=https://kamagraprix.com/#]Acheter Kamagra site fiable[/url] kamagra en ligne
kamagra livraison 24h: Achetez vos kamagra medicaments – kamagra oral jelly
https://kamagraprix.com/# kamagra en ligne
Tadalafil 20 mg prix en pharmacie: cialis generique – Cialis sans ordonnance 24h tadalmed.shop
Kamagra Commander maintenant [url=https://kamagraprix.shop/#]kamagra pas cher[/url] Kamagra pharmacie en ligne
https://tadalmed.com/# Acheter Cialis
pharmacie en ligne france pas cher: Medicaments en ligne livres en 24h – Pharmacie en ligne livraison Europe pharmafst.com
Pharmacie en ligne Cialis sans ordonnance: Acheter Viagra Cialis sans ordonnance – cialis sans ordonnance tadalmed.shop
https://kamagraprix.shop/# kamagra livraison 24h
pharmacie en ligne [url=http://pharmafst.com/#]Pharmacies en ligne certifiees[/url] Pharmacie Internationale en ligne pharmafst.shop
pharmacie en ligne avec ordonnance: pharmacie en ligne pas cher – п»їpharmacie en ligne france pharmafst.com
https://pharmafst.com/# pharmacie en ligne sans ordonnance
kamagra 100mg prix: kamagra en ligne – kamagra livraison 24h
http://tadalmed.com/# Acheter Viagra Cialis sans ordonnance
п»їpharmacie en ligne france: Livraison rapide – Pharmacie en ligne livraison Europe pharmafst.com
http://kamagraprix.com/# Acheter Kamagra site fiable
Cialis generique prix: Achat Cialis en ligne fiable – cialis generique tadalmed.shop
Achat Cialis en ligne fiable: Tadalafil achat en ligne – Cialis sans ordonnance pas cher tadalmed.shop
https://kamagraprix.shop/# Kamagra pharmacie en ligne
Tadalafil achat en ligne: Cialis sans ordonnance 24h – Cialis sans ordonnance 24h tadalmed.shop
acheter kamagra site fiable: kamagra en ligne – Kamagra Commander maintenant
kamagra gel: kamagra gel – kamagra pas cher
http://kamagraprix.com/# Kamagra Oral Jelly pas cher
achat kamagra [url=https://kamagraprix.com/#]kamagra en ligne[/url] achat kamagra
pharmacie en ligne fiable: pharmacie en ligne pas cher – pharmacie en ligne fiable pharmafst.com
canadian pharmacy king: Buy medicine from Canada – ordering drugs from canada
indian pharmacy online shopping: Online medicine home delivery – indian pharmacy
cheapest online pharmacy india [url=http://medicinefromindia.com/#]MedicineFromIndia[/url] Medicine From India
https://expressrxcanada.com/# reputable canadian pharmacy
indian pharmacy online: MedicineFromIndia – indian pharmacy
canadian neighbor pharmacy: Canadian pharmacy shipping to USA – rate canadian pharmacies
https://rxexpressmexico.shop/# mexican rx online
Rx Express Mexico [url=http://rxexpressmexico.com/#]mexican rx online[/url] mexico drug stores pharmacies
canadian neighbor pharmacy: Buy medicine from Canada – pet meds without vet prescription canada
canada drugs online reviews: Express Rx Canada – canadian pharmacy oxycodone
http://rxexpressmexico.com/# mexican rx online
mexico drug stores pharmacies [url=https://rxexpressmexico.com/#]mexico pharmacies prescription drugs[/url] Rx Express Mexico
mexican online pharmacy: mexico pharmacies prescription drugs – reputable mexican pharmacies online
canadian drug pharmacy: ExpressRxCanada – canada pharmacy reviews
https://expressrxcanada.shop/# legit canadian pharmacy online
canadian pharmacies comparison [url=https://expressrxcanada.shop/#]Express Rx Canada[/url] legal to buy prescription drugs from canada
Rx Express Mexico: Rx Express Mexico – mexican online pharmacy
http://medicinefromindia.com/# Online medicine order
drugs from canada: Express Rx Canada – canadian pharmacy 24h com safe
medicine courier from India to USA: indian pharmacy online – MedicineFromIndia
medicine courier from India to USA [url=https://medicinefromindia.com/#]MedicineFromIndia[/url] indian pharmacy online
https://expressrxcanada.shop/# canadian neighbor pharmacy
Rx Express Mexico: Rx Express Mexico – mexico drug stores pharmacies
RxExpressMexico: Rx Express Mexico – mexican rx online
vipps canadian pharmacy [url=https://expressrxcanada.shop/#]canadian world pharmacy[/url] canadian pharmacy service
https://expressrxcanada.shop/# canadian pharmacy 24h com safe
Rx Express Mexico: Rx Express Mexico – mexico drug stores pharmacies
Medicine From India: Medicine From India – indian pharmacy online shopping
indian pharmacy online shopping [url=http://medicinefromindia.com/#]medicine courier from India to USA[/url] indian pharmacy online shopping
https://expressrxcanada.com/# canadian neighbor pharmacy
MedicineFromIndia: top 10 pharmacies in india – Medicine From India
mexican rx online: mexican rx online – mexican rx online
http://pinupaz.top/# pin up casino
pin up [url=https://pinupaz.top/#]pin up[/url] pin-up
вавада: vavada casino – vavada
pin up az: pin-up casino giris – pinup az
http://pinupaz.top/# pin up casino
pin up вход: пин ап зеркало – пин ап вход
пин ап казино [url=https://pinuprus.pro/#]pin up вход[/url] пин ап вход
http://pinuprus.pro/# пин ап казино официальный сайт
вавада зеркало: вавада – вавада казино
pin up вход: пинап казино – пин ап вход
пинап казино [url=https://pinuprus.pro/#]pin up вход[/url] пин ап вход
http://pinuprus.pro/# пин ап казино
вавада зеркало: вавада – vavada вход
пин ап зеркало: пин ап казино – pin up вход
пин ап казино [url=https://pinuprus.pro/#]pin up вход[/url] пин ап зеркало
https://pinuprus.pro/# пин ап казино
vavada вход: вавада казино – vavada
pin up azerbaycan: pinup az – pin-up
pin up вход [url=http://pinuprus.pro/#]пин ап вход[/url] пин ап зеркало
pin up вход: pin up вход – пинап казино
http://pinuprus.pro/# pin up вход
пин ап казино [url=http://pinuprus.pro/#]пин ап зеркало[/url] пин ап казино официальный сайт
https://pinuprus.pro/# pin up вход
пин ап казино: пинап казино – пинап казино
http://vavadavhod.tech/# вавада
пинап казино [url=https://pinuprus.pro/#]пин ап зеркало[/url] пин ап казино официальный сайт
https://pinupaz.top/# pin-up
vavada casino [url=https://vavadavhod.tech/#]вавада официальный сайт[/url] vavada вход
pin up azerbaycan: pin up – pin-up casino giris
пин ап казино официальный сайт: pin up вход – пин ап казино
http://pinuprus.pro/# пин ап казино официальный сайт
пин ап вход: пин ап зеркало – pin up вход
pin up [url=https://pinupaz.top/#]pin up az[/url] pin up
пин ап казино: пинап казино – пин ап зеркало
https://pinuprus.pro/# pin up вход
pin-up casino giris: pin up az – pin up casino
пин ап казино [url=http://pinuprus.pro/#]pin up вход[/url] пин ап казино официальный сайт
vavada casino: вавада казино – vavada вход
вавада казино: vavada вход – вавада казино
пин ап зеркало: пинап казино – пинап казино
пинап казино [url=http://pinuprus.pro/#]пин ап казино официальный сайт[/url] пин ап казино
вавада официальный сайт: вавада официальный сайт – вавада казино
http://pinupaz.top/# pin-up casino giris
vavada casino: vavada – вавада зеркало
pin up вход [url=http://pinuprus.pro/#]пин ап вход[/url] пинап казино
https://pinupaz.top/# pin-up casino giris
vavada вход: vavada вход – вавада
пинап казино: пин ап казино – pin up вход
вавада официальный сайт [url=http://vavadavhod.tech/#]вавада[/url] вавада официальный сайт
https://vavadavhod.tech/# vavada casino
pin up az: pinup az – pin-up
вавада [url=https://vavadavhod.tech/#]vavada[/url] vavada вход
vavada casino: вавада – vavada
http://pinupaz.top/# pin up az
vavada casino: вавада – vavada casino
пин ап казино: пин ап казино – пин ап вход
https://pinuprus.pro/# пин ап казино
pin up вход [url=http://pinuprus.pro/#]пин ап казино официальный сайт[/url] пин ап вход
пин ап зеркало [url=http://pinuprus.pro/#]пин ап казино[/url] пин ап зеркало
https://pinuprus.pro/# pin up вход
pin up az: pinup az – pinup az
пинап казино [url=http://pinuprus.pro/#]пин ап вход[/url] пин ап казино
http://pinuprus.pro/# пин ап казино официальный сайт
пин ап зеркало [url=http://pinuprus.pro/#]пин ап вход[/url] пин ап казино
https://pinuprus.pro/# пинап казино
vavada [url=https://vavadavhod.tech/#]vavada[/url] вавада официальный сайт
pinup az: pin up az – pinup az
https://pinuprus.pro/# пин ап вход
pin-up: pin up az – pinup az
vavada casino [url=https://vavadavhod.tech/#]вавада зеркало[/url] вавада официальный сайт
пин ап казино официальный сайт: пин ап казино официальный сайт – pin up вход
https://pinuprus.pro/# пин ап вход
пин ап казино [url=https://pinuprus.pro/#]пин ап казино официальный сайт[/url] пин ап зеркало
http://pinupaz.top/# pin up az
pin up вход [url=https://pinuprus.pro/#]пинап казино[/url] пин ап зеркало
https://vavadavhod.tech/# vavada
pinup az: pin up casino – pin-up casino giris
pin up вход [url=http://pinuprus.pro/#]пин ап зеркало[/url] пин ап зеркало
http://pinuprus.pro/# пинап казино
пинап казино: pin up вход – пин ап казино
http://pinupaz.top/# pinup az
pin up casino [url=http://pinupaz.top/#]pinup az[/url] pin-up casino giris
vavada: вавада казино – vavada вход
пин ап казино официальный сайт: пин ап зеркало – pin up вход
https://vavadavhod.tech/# vavada casino
pin up casino [url=https://pinupaz.top/#]pin-up casino giris[/url] pin up
пин ап казино официальный сайт: пин ап вход – пинап казино
http://vavadavhod.tech/# вавада
vavada вход: vavada вход – vavada вход
pin up вход: пин ап казино официальный сайт – пинап казино
пинап казино [url=https://pinuprus.pro/#]pin up вход[/url] пин ап зеркало
pin up az: pin up azerbaycan – pin up casino
http://pinupaz.top/# pinup az
вавада зеркало: вавада официальный сайт – vavada casino
pinup az: pinup az – pin-up casino giris
https://pinuprus.pro/# пин ап вход
vavada вход [url=http://vavadavhod.tech/#]vavada[/url] вавада казино
пин ап казино [url=http://pinuprus.pro/#]пин ап казино[/url] пин ап зеркало
pinup az: pin up az – pin up
https://pinuprus.pro/# пин ап зеркало
пин ап зеркало: пин ап вход – пин ап зеркало
пин ап казино официальный сайт [url=https://pinuprus.pro/#]пин ап казино официальный сайт[/url] пин ап казино
вавада: vavada casino – вавада официальный сайт
https://pinupaz.top/# pin-up
пин ап зеркало [url=https://pinuprus.pro/#]пин ап казино[/url] пин ап зеркало
http://zipgenericmd.com/# buy generic Cialis online
legal Modafinil purchase [url=http://modafinilmd.store/#]modafinil legality[/url] modafinil 2025
safe modafinil purchase: modafinil legality – purchase Modafinil without prescription
https://zipgenericmd.com/# affordable ED medication
purchase Modafinil without prescription [url=https://modafinilmd.store/#]verified Modafinil vendors[/url] verified Modafinil vendors
trusted Viagra suppliers: fast Viagra delivery – buy generic Viagra online
http://modafinilmd.store/# Modafinil for sale
best price Cialis tablets [url=https://zipgenericmd.com/#]best price Cialis tablets[/url] affordable ED medication
legit Viagra online: same-day Viagra shipping – discreet shipping
modafinil 2025: buy modafinil online – modafinil 2025
safe online pharmacy [url=https://maxviagramd.com/#]legit Viagra online[/url] secure checkout Viagra
http://zipgenericmd.com/# generic tadalafil
fast Viagra delivery: safe online pharmacy – same-day Viagra shipping
same-day Viagra shipping [url=https://maxviagramd.com/#]discreet shipping[/url] order Viagra discreetly
verified Modafinil vendors: safe modafinil purchase – doctor-reviewed advice
buy generic Viagra online: legit Viagra online – generic sildenafil 100mg
legal Modafinil purchase: verified Modafinil vendors – purchase Modafinil without prescription
doctor-reviewed advice: legal Modafinil purchase – modafinil pharmacy
doctor-reviewed advice: verified Modafinil vendors – modafinil legality
PredniHealth: 50 mg prednisone tablet – PredniHealth
buying generic clomid without dr prescription: where to buy generic clomid online – cost of clomid without prescription
clomid without insurance: Clom Health – clomid generic
prednisone 21 pack: prednisone 20mg cheap – PredniHealth
cost of generic clomid pill: Clom Health – how to get generic clomid pill
can you buy generic clomid price: Clom Health – buy clomid tablets
prednisone in india: prednisone without a prescription – PredniHealth
medicine amoxicillin 500: Amo Health Care – medicine amoxicillin 500
cialis purchase: order cialis online no prescription reviews – what is the difference between cialis and tadalafil?
canada pharmacy cialis: TadalAccess – tadalafil canada is it safe
canadian pharmacy online cialis: TadalAccess – cialis over the counter usa
cheapest cialis: Tadal Access – cialis goodrx
cialis tadalafil 20 mg: generic cialis tadalafil 20mg india – generic cialis
best price on cialis 20mg: TadalAccess – cialis ontario no prescription
canada cialis generic: Tadal Access – cialis pills
is tadalafil and cialis the same thing?: TadalAccess – cialis instructions
what is the difference between cialis and tadalafil: Tadal Access – cialis tadalafil discount
india pharmacy cialis: Tadal Access – generic cialis 20 mg from india
cialis prices at walmart: cialis vs flomax for bph – cialis manufacturer coupon
tadalafil with latairis: how to get cialis for free – cialis generics
tadalafil citrate liquid: Tadal Access – tadalafil soft tabs
cialis 10 mg: TadalAccess – cialis vs.levitra
generic cialis available in canada: when will cialis be over the counter – cost of cialis for daily use
cialis medicine: TadalAccess – cialis maximum dose
what does a cialis pill look like: TadalAccess – online cialis australia
cialis stories: cialis online without a prescription – cialis after prostate surgery
cialis and dapoxetime tabs in usa: Tadal Access – how long does it take for cialis to take effect
does cialis make you harder: Tadal Access – where can i buy tadalafil online
average dose of tadalafil: TadalAccess – how much does cialis cost at cvs
mantra 10 tadalafil tablets [url=https://tadalaccess.com/#]Tadal Access[/url] tadalafil 20mg
cialis price walmart: TadalAccess – cialis drug class
canadian pharmacy generic cialis: how to get cialis for free – where to buy cialis in canada
tadacip tadalafil: TadalAccess – cheap cialis pills uk
side effects of cialis tadalafil: TadalAccess – is generic cialis available in canada
cialis canada price: price of cialis at walmart – order generic cialis online 20 mg 20 pills
cialis male enhancement: TadalAccess – over the counter drug that works like cialis
buy generic cialiss: cialis coupon free trial – tadalafil no prescription forum
pastilla cialis: cialis or levitra – tadalafil hong kong
cialis prices at walmart: when will cialis be over the counter – tadalafil walgreens
cialis how to use: cheap cialis for sale – cheap cialis free shipping
cialis in canada: cialis 80 mg dosage – generic tadalafil prices
buy antibiotics: Biot Pharm – get antibiotics without seeing a doctor
Buy medicine online Australia: Pharm Au 24 – online pharmacy australia
buy antibiotics over the counter: over the counter antibiotics – buy antibiotics over the counter
Discount pharmacy Australia: pharmacy online australia – Online drugstore Australia
cheapest antibiotics: buy antibiotics online uk – cheapest antibiotics
cheapest antibiotics: buy antibiotics online – buy antibiotics for uti
ed medicines online: Ero Pharm Fast – Ero Pharm Fast